A dependable next step for clients who need support at home.
Hospitals, clinics, case managers, social workers, care coordinators, community organizations, and other professional partners can refer clients for non-medical home care.
Clear follow-up. Respectful coordination.
Share only the essential contact and service-coordination information. Our care team reviews the referral and follows up to clarify routines, preferences, safety considerations, and next steps.
Professional follow-up
We contact the appropriate person, explain our non-medical services, and confirm the next step.
Care-team review
Our care team reviews the referral and follows up to clarify routines, preferences, safety considerations, and next steps.
Minimum information
Do not include diagnoses, medical records, SSNs, Medicaid IDs, or detailed health information.
Send the referral directly to our care team.
CareSmartz360 securely routes the information into Solace Hill’s prospective-client intake. When asked for your relationship to the client, choose your professional role. The form will then provide separate sections for your contact information and the client’s information.
- Choose Case Manager, Discharge Planner, Social Worker, Care Coordinator, Family Physician, Hospital/Clinic, ALTCS/MCO Coordinator, or another appropriate relationship.
- Provide only the information requested—do not submit Social Security numbers, Medicaid identification numbers, medical records, or detailed health information.
- Solace Hill will review the referral and follow up regarding availability, eligibility, and next steps.
The secure form opens in a new tab and submits directly to Solace Hill through CareSmartz360.